LETTER: Don’t forget everyday heroes - Your West Valley News: Opinion

LETTER: Don’t forget everyday heroes

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Posted: Wednesday, September 21, 2016 5:04 pm | Updated: 5:05 pm, Wed Sep 21, 2016.

Security officers are hard-working, highly trained men and women who deter crime, lead evacuations, provide information, work closely with local law enforcement, and are vigilant in their efforts to keep us safe. Security professionals help maintain safe and secure workplaces, schools, shopping malls and communities, and are our country’s first responders.

The need for a strong security presence in our public spaces and in many private facilities is no longer just understood, it is the expectation. As we see and interact with security officers nearly everywhere we go, it can become easy to take their critical role for granted. It is important, however, to take another look ...

These professionals have a range of skills — from the sensitivity to deal with lost children to the ability to respond to and effectively address criminal activity. Security officers are often put in high-risk situations as they confront and detain criminals engaged in theft, trespassing, gang activity and every other manner of unlawful behavior that occurs where many people congregate on a daily basis. Security professionals initiate emergency response plans, assist in medical emergencies and are our go-to source for everything from a missing wallet to suspicious packages.

Security officer training is extensive, and aligns with both the position’s duties and the facility and industry where officers provide services. State-of-the-art training is crucial in keeping the flourishing physical security workforce ready and able to take on the daily challenges they face. Technology now plays a large role in security services and today’s security officers are trained to work with integrated technological security solutions including robots, cameras and X-ray screening systems. These systems help safeguard the public; protect buildings and transportation systems, and screen everything from a ticket to a truck.

Security officers must also be knowledgeable about the regulatory requirements in the industry where they provide services. Those assigned to colleges and universities must adhere to crime reporting requirements; ports have strict federals laws regarding access control; and security officers at hospitals need to be aware of patient privacy laws.

The complexity of these requirements, combined with the need to be ever vigilant, yet customer service oriented, creates a challenging role.

Steve Jones

CEO, Allied Universal

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1 comment:

  • fonkeydarts posted at 5:25 pm on Wed, Sep 21, 2016.

    fonkeydarts Posts: 276

    This is not a letter to the editor. This is an advertisement about the need for private security, written by the CEO of a private security company. Was this paid for?


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